AFTER SALE SERVICE POLICY:

Our Commitment:

Customers are our first priority. It is our mission to serve our customers in a professional and responsive manner, and all of our employees are empowered to do so.

 

Service Highlights:

  • Cylinder Warranty - 5 (Five) years warranty for CNG cylinders.
  • Service Warranty - 15 (Fifteen) months or 37000 km of vehicle running; whichever is earlier and covers free services & repairs related to CNG conversion system.
  • Mechanical Parts Guaranty - 15 (Fifteen) months replacement guaranty for mechanical parts of CNG.
  • Extended Warranty Service Card - Expiry of initial 15 months warranty, those who wants to achieve additional 1 (one) year service warranty, they can purchase Extended Warranty Service Card for next 1 (one) year.
  • Attractive Service Location - 7 (Seven) Workshops are available for taking after sales services located at various places in Dhaka, Chittagong, Sylhet and Bogra.

 

Terms and conditions:

  1. Warranty is only for CNG conversion system and valid for a period of 15 (Fifteen) months or 37,000 km of running from the day of issuing warranty card, whichever is earlier and covers free service and repair related to only CNG conversion system.
  2. 5 (Five) years warranty for CNG cylinders.
  3. 15 (Fifteen) months replacement Guaranty for Mechanical Parts of CNG.
  4. Warranty does not cover consumable electronic components e.g. selector switch, wiring harnesses, emulator, relay, petrol solenoid valve, regulator solenoid valve and coils, STAP, Potentiometer, Amplifier, LCS ECU, Actuator, shut off valve with solenoid coil [special] and CNG Injectors etc due to poor performance of product, battery, mishandling, immersion in water or damage by any accident.
  5. Warranty Service is void if any adjustment or repair is done by any unauthorized technician or person.

 

After Sales Service Centers:

Mirpur Branch, Dhaka:
 


Tel
Fax
Contact Person

Service hour
4, South Kallyanpur,
Mirpur Road, Dhaka-1207, Bangladesh
: +88-02-8231622, 8091247, 8091248
: +88-02-9031427
: Mr. Pijush Chandra Roy, Manager & Workshop In-charge (Workshop)
Mobile : 01814655332
: Saturday to Wednesday (09:00 AM to 05:00 PM)
Friday (09:00 AM to 02:00 PM)
   
 
Uttara Branch, Dhaka:
 



Tel
Contact Person

Service hour
Plot No :24, Road No :6
Sector No :9, Uttara
Dhaka-1230
: 88-02-8991692, 8963271
: Mr. Md. Imam Hossain, Deputy Manager (Workshop)
Mobile : 01814655360, 01814655400
: Saturday to Wednesday (09:00 AM to 05:00 PM)
Thursday (09:00 AM to 02:00 PM)
   
 
Paltan Branch, Dhaka:
 


Tel
Contact Person

Service hour
3/C Purana Paltan
Dhaka-1000, Bangladesh
: 880-2-9556840, 01814660865
: Mr. Mehedi Hasan Baki, Deputy Manager (Workshop)
Mobile : 01811448117
: Saturday to Wednesday (09:00 AM to 05:00 PM)
Thursday (09:00 AM to 02:00 PM)
   
 
Chandgaon Branch, Chittagong:
 


Tel
Contact Person

Service hour
Arakan Road, Moulovi Pukur Par
Chandgaon, Chittagong
: 880-31-2571714
: Mr. Md. Majibul Hoque, Asst. Manager (Workshop)
Mobile : 01814655406
: Saturday to Wednesday (09:00 AM to 05:00 PM)
Thursday (09:00 AM to 02:00 PM)
   
 
Sylhet Branch:
 


Contact Person
Cell No

Dhaka Sylhet Highway, Pirizpur.
South Surma, Sylhet, Bnagladesh.
: Mr. Samsul Azam- Executive
: 01814655388
   
 
Bogra Branch:
 



Tel
Contact Person

Service hour
Ejaz Super Market,
Ezaz Housing State,
Banani,Bogra,5800.
: 880-51-60320
: Md. Samsul Alam Molla- Asst. Manager.
Mobile : 01814655389
: Saturday to Wednesday (09:00 AM to 05:00 PM)
Thursday (09:00 AM to 02:00 PM)